Can i transfer ebucks

You are responsible to check and verify all the entries included in your statement are correct, and to inform us within 30 days if you do not agree with any entry or item that reflects on such statements. All failed attempts will also be charged at R1. We will take reasonable care to ensure the accuracy of the data provided to You in terms of the Balance SMS Service, however Our official records will prevail in the case of any discrepancy.

If you do not earn or spend eBucks for a period of 6 six months, your eBucks Account will be considered dormant. We will then deduct a monthly Account Maintenance Charge of eB90 including VAT from your eBucks Account every month until you have either earned or spent eBucks, or until your eBucks Account reaches a zero balance, whichever occurs first. When your eBucks Account has reached a zero balance, we may close your eBucks Account.

If Your eBucks Account remains in Dormant Status for a period of more than 36 thirty-six months, all of the unused eBucks in Your eBucks Account will be reclaimed by Us and your account will be closed. You have the right to claim these eBucks for a period of 60 sixty years from the date on which the unclaimed eBucks were transferred into the FNB suspense account. To do this you must complete the necessary forms and prove your claim.

Donations made to charities on the eBucks website do not qualify as deductions in terms of section 18A of the Income Tax Act 58 of All eBucks in a Personal eBucks Account belonging to deceased estate will be frozen upon Us receiving notification of death, by the person who is authorised to deal with the liquidation and distribution of the estate under the Administration of Estates Act or any other law which provides for the administration of deceased estates hereinafter referred to as the "executor" , producing a certified copy of the Member's death certificate.

If the the executor failed to deal with the eBucks in the final liquidation and distribution account, then those eBucks will be forfeited to Us and the Personal eBucks Account will be closed.

Should a Business, when ceasing to operate as a business, not have spent all the eBucks in its Business eBucks Account, then all the eBucks remaining in the Business eBucks Account will be forfeited to Us and the Business eBucks Account will be closed. This does not preclude the duly appointed liquidator or trustee of a Business spending the eBucks in the Business eBucks Account in terms of the liquidation or sequestration process.

If, however, the liquidator or trustee fails to deal with the eBucks in the final liquidation and distribution account, all the eBucks in the Business eBucks Account will be forfeited to Us and the Business eBucks Account will be closed. You are responsible for giving correct information and instructions when registering for the eBucks Rewards Programme and when conducting transactions via the Website; over the telephone with the eBucks Contact Centre.

You are also responsible for providing Us with Your or the Business' most up-to-date contact details, as and when they change. We will be entitled, but not obliged, to request confirmation or verification of transactions from You from time to time. Save for a buyer's instructions on Our Website? If You are unsure as to whether a transaction has been processed You should contact Us before You re-submit the instruction. This is because re-submitting an instruction may cause Us to process the same transaction twice, for which You and not Us will be liable.

We provide various kinds of information and tools "information" on Our Website and in Our brochures, emails and sms's, about Our products and services, Our Affiliates and other third parties. This information is only meant to serve as a guideline and You should not place any reliance on it without verifying the information.

The place of conclusion of these Terms and Conditions will irrebutably be presumed to be at our main place of business in the Johannesburg Central Business District, South Africa. Any other agreements concluded between You and Us in relation to the eBucks Rewards Programme, will similarly irrebutably be presumed to have been concluded at our main place of business in the Johannesburg Central Business District, South Africa, at the time that We accept Your unconditional offer to abide by the relevant agreement's terms and conditions,.

Data messages addressed by You to Us will only be deemed to have been received by Us if and when We respond thereto. Data messages addressed to You by Us will be deemed to have been received by You when the complete data message enters an information system designated or used for that purpose by You and is capable of being retrieved and processed by You.

Data messages addressed by You to Us will be deemed to have been created and sent by You within the geographical boundaries of South Africa. When You purchase any other product or use any service via the eBucks Rewards Programme, the Supplier, for the purposes of the ECT Act, is the party that provides the goods or services, unless expressly or by implication stated otherwise.

In the event of conflict between the Terms and Conditions and the Service Terms, the provisions of the Service Terms will prevail to the extent of such conflict unless expressly otherwise stated. Any offer to purchase products and services via the eBucks Rewards Programme does not constitute any guarantee that Your offer to purchase will be accepted. An auto-response to Your offer to purchase shall not be regarded as approval of Your purchase. Only once We have actually formally contacted You may You assume that We have accepted Your offer to purchase the particular product s or service s which You requested.

Inclusion or offering of any goods or services on this Website or via the eBucks Rewards Programme does not constitute Our endorsement or recommendation of such goods or services. This stipulation will also inure for the benefit of Our Spend Partners and Suppliers. Subject to Sections 16 and 20 of the Consumer Protection Act, You are entitled to cancel any transaction concluded on the Website, without any reason and without any penalty, within 6 six Business Days after the receipt of the product or within 6 six days after conclusion of the agreement in the case of the purchase of services.

The only costs You will be required to cover are all direct expenses incurred by Us or Our authorised agents:. Please note that We merely facilitate payment pertaining to an offer and sale concluded on the Vottle website, accordingly Your instructions on Our webpage to transfer the amount of eBucks offered on the Vottle website is not regarded as a transaction concluded on the Website.

If payment for the products or services has already been made prior to You exercising Your right to cancel the transaction, You are entitled to a full refund of such payment, which refund will be made within 15 fifteen Business Days of the date of the cancellation of the transaction.

Please note that the "cooling off" provisions of the ECT Act do not apply to the following electronic transactions:. If You suspect or know that You have been a victim of phishing, fraud or a loss, theft or compromise of Your Access Codes or eBucks Card, You must inform Us immediately by contacting our Contact Centre on and open a case at Your nearest police station.

You will be required to provide us with a case reference number and co-operate with Us and the police in any investigation conducted into losses You suffer. We will not be responsible for any losses You may suffer due to phishing, fraud or a loss, theft or compromise of Your Access Codes or eBucks Card unless You are able to establish that the loss was caused by Our negligence. In addition to Your above payment authorisations relating to Your eBucks Account, We will only debit Your relevant credit card, cheque card or FNB current account, if You have expressly authorised Us to debit same.

You may not refuse to pay any amount owing to Us in respect of Your eBucks Account on the basis that You may have another claim against Us. Should an incorrect amount be debited from Your eBucks account or should You make an unauthorised transaction on Your eBucks Account, We reserve the right to debit or credit at any time Your eBucks Account, irrespective whether Your eBucks Account may thereafter show a negative balance, to ensure the correct amount is debited from Your eBucks Account or to ensure Your compliance with these Terms and Conditions.

Should Your eBucks Account at any time show a negative balance, You will at all times be liable to Us to immediately repay the equivalent in Rand to Us to bring Your eBucks Account from the negative balance to a zero balance within 30 thirty calendar days from date of Our written demand.

If You fail to repay the aforementioned amounts within 30 thirty calendar days from date of Our written demand, You will be liable for interest at the legal rate of Below is an itemised breakdown of Our current fees and charges which We may review from time to time by amending these Terms and Conditions. In determining the Delivery Fee categories above, all the items in your Shopping Basket when Checking Out are taken into account and bundled together.

If a virtual voucher is one of the items in your Shopping Basket when Checking Out a separate and additional Delivery Fee is charged for each virtual voucher. Volumetric weight and the size of the items in your Shopping Basket when Checking Out are taken into account in determining the Delivery Fee category above. If the volumetric weight exceeds the actual weight of the items the volumetric weight will be applied to determine the Delivery Fee category above.

You must log off once You have finished using the Website. If You do not do this, unauthorised transactions may result, for which We will not be liable.

We may end Your participation in the eBucks Rewards Programme at any time and for any reason, on notice to You. Such termination will not affect instructions given to Us and not yet carried out. You will however, have 30 thirty days to spend Your eBucks unless:. We may reverse or cancel any transaction relating to the aforementioned conduct and hold You liable for any value which You have received in terms of such conduct.

All transactions believed to be fraudulent, inappropriate, constitute misconduct or considered as an abuse of the eBucks Rewards Programme, as determined by us in our sole discretion, will be excluded for the purposes of determining your eBucks earn for your qualifying purchases.

Once you have been notified that you will be terminated from participation in the eBucks Rewards Programme:. If We terminate Your participation in the eBucks Rewards Programme, We will not be liable for any damages of any nature suffered by You or any third party.

Any re-joining without Our written approval may, in Our sole discretion, be declared null and void. You may end Your participation in the eBucks Rewards Programme on 30 thirty days prior written notice to us. During this notice period You, as an individual, may either spend, donate or send Your eBucks to other eBucks Accounts similar to Yours i.

We endeavour to stop or prevent any criminal activities including money laundering. Because of this we can do any of the following things if we consider it is necessary to do so, or if South African and international laws, rules regulations restrictions and policies "the laws" require us to do so:. To provide Our services to You we may be required to disclose Your personal or Your business information to third parties.

You consent to and authorise us to disclose Your personal information, in the ordinary course of our business, to such third parties from time to time and indemnify us from any liability you may incur associated with or arising from us acting in accordance with this consent.

You confirm and consent that FirstRand Limited, including FirstRand Bank Limited, FSR , may process collect, use or otherwise deal with your information including processing outside of the borders of South Africa , which was voluntarily provided, for the purposes of providing services and products to you, according to the applicable product terms and conditions, our privacy policies and the requirements of law.

You confirm that you have read and understood the applicable product terms and conditions, specifically the portion relating to the processing of your personal information, and our privacy policy. You confirm that the information provided by you to FSR is true, correct and current including information about your residency and citizenship for local and international tax purposes and that you will inform FSR if it changes.

You agree that FSR can communicate with and market products and services to you. If You contact the eBucks Contact Centre, You permit Us to record Your calls for security reasons, customer care and to comply with various laws.

Where you have not already provided specific consent you agree that the remainder of the FSR, including its approved partners, can communicate with and market products and services to you. You agree to be included in marketing, email and SMS campaigns and that your name be included in marketing or customer lists which the credit provider may sell or distribute to other persons.

You consent to FSR to sharing your personal information with third parties for business purposes. Third parties include, but are not limited to, couriers for delivery of your Product s and the Electronic Telecommunication Service Providers for the provision of Electronic Telecommunication Services.

These terms and conditions will prevail in the event of an inconsistency between these terms and conditions and our Privacy Policy. For Your security You should regularly read the security tips which We publish on Our Website and take the precautions.

If You want to prevent others from reading email We send You, You must set up Your own password protection on Your system at home or work. Please read Our Security Policy for more information. By making the hyperlinks available, We are not endorsing Service Terms, Third Party Websites, their content, products, services or owners.

It is Your responsibility to obtain all information relevant to making a decision and to read the privacy and security policy on third party websites. The content on Our Website, including all registered and unregistered trade marks, constitutes Our intellectual property.

You may not establish a hyperlink, frame, metatag or similar reference, whether electronically or otherwise to the Website or any subsidiary pages without Our prior written consent, which consent is at Our sole discretion. You agree that publishing a notice on the Website or sending You a notice once You log into the Website, or via email, sms or post will constitute sufficient notice to You. Please remember that You are responsible for providing Us with Your or the Business' most up-to-date contact details, as and when they change.

For contractual purposes, You consent to receive communications from Us electronically and You agree that all agreements, notices, disclosures and other communications that We provide to You electronically satisfy any legal requirement that such communications be in writing. Should You fail to raise an objection with Us within 24 twenty-four hours after We have sent You a notice, You will be considered to have accepted the transaction or new setting as being valid and binding in all respects.

The eBucks Rewards Programme may be unavailable from time to time due to routine maintenance or emergency repairs or because of the unavailability of any electricity, telecommunication system or networks. The information and data displayed on this Website will be regarded as the correct and accurate information and data should there be any discrepancies in the information and data displayed on the FNB Electronic Channels and on this Website.

We may, in whole or in part, change, suspend or discontinue providing the eBucks Rewards Programme at any time at Our sole discretion. We will however, notify You of this, within a reasonable time of these changes being made.

We may amend the Terms and Conditions and any other terms and conditions on the Website from time to time. If You use the eBucks Rewards Programme after We have posted an amended version of any terms and conditions on Our Website, We will be entitled to assume that You have agreed to be bound by the amended version of the relevant terms and conditions.

For convenience only, the date on which the Terms and Conditions were last amended is shown below the main heading of these Terms and Conditions. Any complaints or queries relating to Our services must be directed to the eBucks Contact Centre at:. We will acknowledge receipt of Your complaint or query and provide You with a reference number within 2 business hours of it being submitted to Us.

If it takes more than five 5 business days to resolve and close a complaint, an interim response must be provided to the complainant, explaining the causes of delay in the finalization of the complaint, and this must also indicate the revised timelines when the final decision in response to the complaint can be expected. The complainant must be kept informed of progress of their complaint on a regular basis. Queries will be acknowledged within 2 business hours and resolved as First Contact Resolution.

We will aim to have queries resolved and closed within a minimum period of 1 business day. We may have to refer complaints or queries concerning the rules relating to earning eBucks to the relevant earn Partner for resolution as they are responsible for the eBucks earn rules. If We have not resolved your complaint or query within 5 five Business Days of it being submitted to us You can escalate Your complaint or query to FNB at:. If Your complaint has not been resolved within 5 five Business Days of it being submitted you are invited to refer it to the Ombudsman for the Banking Services.

The Ombudsman for Banking Service provides South African banking customers with a free, informal dispute resolution service. Their contact details are:. You can also refer your complaints to the National Consumer Commission, their contact details are:.

We retain the right to institute at any time legal proceedings in any court of law with jurisdiction, to obtain urgent or interim or final relief or to collect debts due and payable by You. You agree to pay all expenses in recovering any amounts You owe Us, including legal costs on the attorney and own client scale, collection charges and tracing fees and VAT thereon.

If You disagree with this certificate, You will have to prove that it is incorrect. Legal notices and other legal documentation addressed to Us must only be sent to this physical address , which we choose as Our domicilium citandi et executandi.

Notices delivered to Us using the following methods will be deemed to be received within the stated period: by hand at the time of delivery or, registered post 14 fourteen days. You may not send any notice or legal document to Us by sms or email. We may send You legal notices to any of the addresses You have specified on any of Your application or registration forms with Us,which You hereby choose as your domicilium citandi et executandi for service of all legal process, or at the address at which You work or live or in any other way as provided in terms of law.

If any of these Terms and Conditions are found by a court of competent jurisdiction to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible so as to give effect to the intent of these Terms and Conditions, and the remainder of these Terms and Conditions shall continue in full force and effect. The headings appearing in these Terms and Conditions are inserted for convenience only and will not be taken into account when interpreting these Terms and Conditions.

Hyperlinks, which are not operational, will not in any way detract from the validity and interpretation of the applicable Terms and Conditions. Where dates and times need to be calculated under these Terms and Conditions, the international standard time GMT plus 2 two hours will be used.

Any failure or delay on Our part to exercise any of Our rights will not constitute a waiver of such right. The rule of interpretation that a contract will be interpreted against the party responsible for the drafting or preparation of a contract will not apply to these Terms and Conditions. Save as expressly provided otherwise in these Terms and Conditions, no variation, amendment or consensual cancellation of these Terms and Conditions, including this clause, and no settlement of any disputes arising under these Terms and Conditions and no extension of time, waiver or relaxation or suspension of any of the provisions or terms of these Terms and Conditions will be binding or have any force and effect unless reduced to writing and posted on this Website or alternatively signed by Our representative.

The benefit can only be redeemed at participating Engen 1-Stop Wimpy restaurants for breakfast and burger meals as specified and does not include beverages, "make it your own" or additional menu items. The benefit is only applicable to sit-down meals, and cannot be redeemed on any takeaway meals. Your one free meal will be split across Mobile Discount and Mobile Payment on your till slip.

The benefit is only valid for the quarter in which it has been allocated to you, and will expire at the end of the 3 three month period. A new, randomly generated code is generated upon each request and can therefore not be saved and redeemed at a later stage. The Kauai monthly benefit gives qualifying Members a monthly complimentary menu item or voucher for redemption at any participating Kauai store in South Africa excluding Kauai stores on school premises. Qualifying Members who are multi-segmented for example qualified on both FNB Aspire and FNB Premier will receive the benefit on their highest qualifying segment and reward level, where applicable.

The benefit is allocated monthly when your reward level is determined and is based on your reward level for that month. You will receive your benefit on the same day as your eBucks allocation and your reward level update.

Below are the benefits you can qualify for based on your reward level:. The benefits available to each reward level will always be inclusive of the benefits available to the reward levels below. Members on reward levels 1 to 3 may only redeem 1 specified item. Members on reward levels 4, 5 may redeem for more than the value of the voucher, but will have to pay the difference in value in cash.

FNB Aspire customers may only redeem the voucher for a small smoothie. Redemption is once-off, so if you redeem for a lesser value, you will lose the difference in value and will not be able to use the voucher again. The benefit cannot be exchanged for cash so no change can be given. The benefit is only applicable to in-store purchases and cannot be redeemed through the Kauai App, at a Kauai Fresh truck, from Kauai delivery service partners like Uber Eats and Mr D Food and cannot be used in conjunction with any other promotion or voucher.

The menus may vary from store to store. Visit your nearest Kauai store for a complete list of items available in that store. A generated QR code or voucher number will be valid for 48 hours. If the time passes without a redemption, you must generate a new QR code or voucher.

A new code is generated upon each request and can therefore not be saved and redeemed at a later stage. The benefit is only valid for a month until the next eBucks allocation day and does not carry over.

If unused, it will be forfeited in the following month. FNB and Kauai cannot be held liable for the non-redemption of any benefit due to systems being down. You won't earn eBucks for any month where premiums aren't paid, either because you didn't make payment that month, or because FNB Life chose to waive your premium that month for any reason. The percentage earned back in eBucks is calculated on the sum total of all your monthly premiums for all your qualifying FNB Life policies.

You won't earn the rebate on your premiums in eBucks for any month where premiums weren't paid, either because you didn't make payment that month, or because FNB Life or FNB Short Term chose to waive your premium that month for any reason.

The amount on which you earn the rebate on your premiums in eBucks is limited to a total monthly premium spend of R7 When the competition constitutes a promotional competition as defined in the Consumer Protection Act we shall ensure that we conduct the promotional competition in accordance with section 36 of the Consumer Protection Act.

Competitions will differ from one another and accordingly by clicking here You will be able to establish the following specific details and requirements of the relevant competition: competition name, identification of Promoter s , prize s offered, specific participant eligibility to enter a competition, the start and closing date of a competition and any specific terms and conditions pertaining to the relevant competition, if any.

All competitions shall be governed by these Terms and Conditions; however should these Terms and Conditions conflict with the details, requirements and specific terms and conditions of a relevant competition, then such details, requirements and specific terms and conditions shall prevail. In the event that the prize consists in whole or in part of a travel related activity, then the relevant eBucks Travel terms and conditions applies mutatis mutandis i.

If You are under 18 years of age and You are not an emancipated minor, then You may only participate in a competition with the authority and assistance of Your parent or guardian.

Your failure to sign and timeously irrespective of the cause of such late delivery deliver those original signed additional terms and conditions, indemnity forms and documentation to Our domicilium citandi et executandi , shall entitle Us to disqualify You as a participant or a winner and You will forfeit the prize, without You having any right of recourse against Us and the Promoters for such termination or forfeiture.

Should the prize constitute in whole or in part an activity which relates to traveling outside the borders of the Republic of South Africa, then You and Your travel companion s if applicable must have valid passports at the time of entering the competition and the passports must remain valid for a period of 6 six months after the end of the relevant travel activity itinerary. You and Your travel companion must at the time of entering the competition have or be able to obtain a valid visa if applicable to undertake the international travel component of the prize.

The Promoter's and Our employees, directors, partners, members, trustees, beneficiaries, agents, consultants, sub-contractors, sponsors or any person associated, whether directly or indirectly with the competition or prize or any spouse, immediate family member, life partner, parents, children, business partner or associate of any such person are not eligible and accordingly barred from participating or entering any competition.

We reserve the right, in our sole discretion, to exclude You from being a winner should any of Your FirstRand Bank Limited's products be in arrears or over the credit limit at the time. You herewith warrant that You have the right to enter into and participate in a competition without restraint, restriction or limitation or alternatively should You be so restrained, restricted or limited, You warrant that You have taken all the necessary legal steps that would enable Your entry and participation in the competition to be lawful and unconditionally legally enforceable.

We reserve the right, in Our sole discretion and without notice to You, to substitute any prize with another prize of similar commercial value. If required as a result of current legislation or any subsequent change in legislation or if deemed necessary in Our sole discretion, then We shall have the right to terminate a competition immediately and without notice to You. In the event of such termination, You agree to waive any claims and rights which You may have in terms of a competition and acknowledge that You will have no recourse against Us, the Promoter or the respective directors, members, partners, trustees or employees.

You authorise Us to use Your name and photograph for publicity purposes at any time and without obtaining Your further consent. You agree to being called upon at any reasonable time for media interviews and to appear in advertising material as and when required.

We shall be the sole owner of all intellectual property created directly or indirectly in relation to the competition, the prize, awarding of the prize to the winner and the winner's experience relating to the prize and You waive all moral rights which You may have therein. You are prohibited from acknowledging, making known or divulging any information pertaining to being a winner to any media, unless You are in possession of Our prior written authorisation.

Click here to read the Limitation of Liability provisions relating to Competitions. Then these Terms and Conditions and in more particular the below terms and conditions, read with the relevant eBucks Travel terms and conditions applies mutatis mutandis i. We shall only be liable for those costs of the prize as expressly stated in the Itinerary. All other costs, notwithstanding such additional costs being associated, directly or indirectly, with Our expenditure obligations, shall be for the sole account of the competition winner.

The competition winner must make all special requests known in writing to the Travel Agent as determined in terms of the competition We may be designated in terms of the Competition as a Travel Agent The Travel Agent will endeavour to comply with the special requests, which will be for the sole cost of the competition winner, but the Travel Agent can not guarantee that such requests will be met.

Whilst every effort is made to keep to all confirmed itineraries, the Travel Agent reserves the right to make changes thereto if deemed necessary by the Travel Agent or is advisable to do so or if for the competition winner's convenience.

The Travel Agent may consider a competition winner's reasonable request to alter the arrival and departure times, but the Travel Agent is under no obligation to meet such requests. Notwithstanding the Travel Agent having properly confirmed hotel accommodation, excursions, services, flights etc and in the event these become unavailable for whatever reason, the Travel Agent does not accept any liability.

The winning competition entry for the relevant prize will be selected by way of a random system generated draw from the base of eligible entrants. The competition's judges' decision is final and no correspondence will be entered into whatsoever.

You will not dispute the judges' decision. We will notify, as far as reasonably possible, winners by phone or through any other appropriate media.

By entering a competition, You automatically provide Us with the permission to communicate with You in relation to the competition. All communication with You shall be worded in English. We will attempt to announce the winners on the Website or on any other appropriate media, within a week of doing the draw. The winner shall not be allowed to transfer, assign, exchange or obtain a refund for the prize.

The prize is incapable of being ceded or redeemed for cash and its terms are not subject to negotiation. The duration of the prize, if applicable, may not be extended. If the winner is unable or chooses not to take up the prize within a period determined, in Our sole discretion, then We shall have the sole right to disqualify the winner and award the prize to any other person. Choose from a wide variety of shops, online shopping sites, as well as services and subscriptions.

You can also book flights, invest, buy prepaid products or fill up with fuel. Electronics, gadgets, home appliances, kids' stuff, gifts - we've got it all. Visit www. Remember, you can book flights securely on the FNB App. To see what more we offer visit www. Choose from our wide variety of shops, online shopping sites, as well as services and subscriptions - we've got something for everyone. You can also use your eBucks to buy airtime, electricity and data on the app.

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The effective reward is R1 per R of qualifying spend. Your e-mail address will not be published. Categories: General. Tags: convert-your-ebucks-into-rands-and-shop-easily , how-to-convert-your-ebucks-into-rands-and-shop-easily , shop-easily-by-converting-your-ebucks-into-rands-and-shop-easily.

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